About Vision & Mission of Big Organizations & Corporate Political Games




COMMON FACTS OF LIFE IN BIG ORGANIZATIONS & CORPORATE WORLD

Passing Phenomenon Of Vision & Mission In Big Organizations

In big organizations, it is very easy to formulate vision, mission and noble intention for moving forward to greater heights of achievement. The difficult part involves direction, implementation, conviction and commitment.  Why?

The bigger the organization, the more complex is the inherent structure. The more complex the structure, the more diversities prevail. The more the diversities, the more will complications arise. More complications lead to more differences of opinion among the people in the organization. More differences of opinion contribute to more frustrations within the organization. More frustrations within the organization culminate to personal conflicts. The more personal conflicts, the more office “movies” take place. The more office “movies”, the more muddle-headed are the people in the organization. The more people become muddle-headed, the more confusion crops up. The more the confusion, the more going around in circles pertaining to administration of the organization. Finally, the norm of going around in circles end up with the original vision, mission and intention becoming a passing phenomenon that has earlier excited everybody but fizzles out without substance. 

Sounds familiar?

Most organizations easily create much hype on their grand vision and mission statements. But not many have the resolve to handle the aspects of direction, implementation, conviction and commitment which require all internal stakeholders to blend firmly together.

Organizations successful in manifesting their vision, mission and intention are those which institute measures to iron out the intricacies of process and manpower management from the source to the tail end. Creating profound mission and vision statements is very easy. Doing the right things right continually without fail in all aspects of the organization is the impossible part if without absolute resolve by the management. Of course, needless to say, a strong leadership is a must as the first prerequisite, and this can only materialize by having all-round quality management in the organization. Efficacious direction, implementation, conviction and commitment are the four fulcrums to lever for successful achievement of vision and mission statements.

Art Of Winning In Corporate Political Games

In corporate politics, the key to winning is wits. It depends who can outwit the adversary in the political games.

When you deal with somebody within the same corporation who is trying to play games with you but you know that guy does not have the “brain capacity” to outwit others, you should use your brain to outwit him. To outwit an adversary, your emotions and mind must remain composed. Composure is important for you in two respects:

1.       * You keep "cool" so that your adversary does not know what you think and what you are planning to do as your next moves.

2.       * Your calmness will help you to free your mind from negative thoughts so that your mental capacity can be re-charged for planning the next moves.

When you react with bitterness or vent-up indignant emotions because of political games directed at you by your adversary, your mind will become clouded and your counteracting spirit is doused. You will then lose the resolve to outwit him. In the end, you fall into the trap of your adversary. You relent and you let him win in the game.

If you have the necessary knowledge and experience for the job you are in, and if you have a sturdy mental capacity, advantage is at your side. But very important is that you ought to remain composed instead of being agitated when your adversary seems to have the upper hand. Stay cool to strategize your moves with resolve instead of biting yourself with frustrations. When your adversary purposely passes issues to you, do not let the issues eat your heart out. Do not hold on to the issues without doing anything to legitimately pass them back to the sender. So, manage your emotions, mind and attitude in order to win your political games against your adversary.

Unless you do not hope to move up the corporate ladder in the near future, you should now learn to be engaged in corporate games whether you like it or not. I always say: “You may not want to get involved directly in office politics, but you should at least be aware enough of the political environment so that you know how to defend your position by counteracting the moves of your sly adversary.” Your mind-set must be ready to face issues, obstacles and unfavorable developments. You may not want to start a game against anybody, but when someone starts to play politics against you, you must be mentally sturdy enough to defend yourself.

When you get frustrated or agitated, your gestures show; others around you can notice your troubled countenance. When your frustration or agitation shows, the more your adversary will try to further agitate and frustrate you by pushing more of his games to your side. The ill-intent is simple – he wants you to fall into his trap. He wants you to give up. 

I had frequently heard common outbursts from former colleagues (before I left the corporate world) that either they were getting tired of politicking in their place of work, or they did not care any longer whatever would happen to them. Unconsciously, they were falling into the trap of their adversaries. By adopting such a negative withdrawn attitude, they already reclined to defeat.

Remember: Your adversary will have the upper hand if he is composed in thoughts and actions but you are not.

Now, here are two "reflective" cartoons on internal corporate politics.......humorous.........but can be similar realities of corporate life.
  (Source: Dilbert Cartoons)




KUDOS, AIA PEARL CLUB




KUDOS, PEARL CLUB:  FOR SHOW OF STRONG FRATERNAL BONDING AND LOYALTY TO AIA. 


AIA Pearl Club has once again radiated eminently as an exemplary model depicting a large “extended family” of the company they have associated with by instilling in them the sense of belonging to their employer they have had served for at least 30 years. At the same time, the club has successfully garnered close fraternal bonding among the members.

This aura of strong affiliation was epitomised by the ambience manifested during the recent fellowship gathering in Johor Baru, at the Southern tip of Malaysia, and the "next door" neighbouring island nation of Singapore from May 31 to April 2. 
(On the left was septuagenarian Lam Phing Wong helping out to ensure that all were on board the three coaches for the journey to Johor Baru and Singapore.)

About 130 people comprising mainly retirees and those still attached to American International Assurance (AIA), and a few spouses, first participated in the annual general meeting (AGM) held at a hotel in Johor Baru, the capital city of Johor State. 

A heartfelt appreciative atmosphere was set by the speech of outgoing president Jeffrey Kee (he was thereafter re-elected for another term together with most of his executive committee members at the AGM). He rendered accolades to Lam Phing Wong, who is an active senior agency leader with 51 years of service to-date and also the club’s Past President and Honorary Adviser. He recognised Lam as the person who pivoted the club to the present stage of development.
(Jeffrey stressing his fond sentiments about the developments and events of the club from the tenure of Past President Lam Phing Wong to his tenure until the AGM.)

Jeffrey expressed appreciation to the management of AIA for granting a sponsorship subsidy toward the three-day event which incorporated a main dinner, other meals and excursions around Johor State and Singapore as the sequel to the AGM. He also thanked the Life Underwriters & Sales Executive Board (LUSEB) – an association formed by many agency leaders of AIA – for its token monetary contribution. Meanwhile, each participant had paid a fee to cover the balance of the overall cost of the entire event. Such gestures reflected the existing goodwill between Pearl Club, AIA and LUSEB.

When it came to Lam’s turn to deliver his short address, the septuagenarian praised his successor.  The number of participants attending this year’s gathering was tremendously more than the past similar events, he said. Lam also made special mention of Hashim Ismail, who instrumented the formation of Pearl Club in 1972. However, the former Principal Officer could not qualify to be a member when he retired as he fell short of just one day to the requirement of 30 years' consecutive service. In response to Lam’s revelation, Jeffrey later secured the consensus of members to propose the induction of Hashim as an honorary member, subject to AIA Management’s consideration and decision.

Choo Sin Fook, the Assistant General Manager for Agency Distribution, represented the company in gracing the AGM and the main dinner that ensued thereafter the meeting. He was pleased to note the close fraternal spirit fostered by Pearl Club. He said new initiatives were being mapped out by the company to enhance its brand name, which members should be proud of. 

The crescendo ambience was aroused by the words of wisdom shared by the two guests-of-honour from Singapore, Tan Khia Fatt and Minor Liu. Their testimonies touched the hearts of all present.

Well respected by those who worked with him during his helm as Regional Vice President of AIA Malaysia (equivalent to the current top position of Chief Executive Officer) till he retired in 1979, Tan encouraged all to reap elating memories for themselves by contributing any way they could to their fellow-mates they associated with. One could gain a long and meaningful elderly life by cherishing such feel-good deeds, he said emphatically at age 88.
( Tan energetically encouraged members to create memorable feelings for themselves by contributing to the society they associated with. "You can live up to 120 years old if you feel good about yourself," he quipped.)

Minor, looking sprightly at age 91, said she still wanted to contribute to the agency she belonged to in AIA Singapore as long as her health permitted so. In fact, she had closed one S$5 million sum assured life policy quite recently. Delivering her impromptu testimony in clear, concise and steady manner, she goaded Pearl Club to keep up its activities of togetherness. Obviously, she added, the club in Malaysia was more prominently active in organising events than its counterpart in Singapore. Her positive disposition and radiant countenance earned the reverence of her audience. 
(We all belong to the same AIA family. Looking radiant with their smiles.....Seated L-R: Choo Sin Fook, Tan Khia Fatt, Minor Liu. Standing L-R: Marie Loh (exco member), Mrs. Choo Sin Fook, Jeffrey Kee, Lam Phing Wong.)

Indeed, Pearl Club has played well the role as the extended AIA family which cares for members and the company. Some deeds carried out in the last few months were:

·         * The Pearl Club Band (yes, we have our home-groomed music band) performed at the 2014 Kick-Off session in AIA Petaling Jaya Branch as part of the booster programme for the agency force there.

·         * Token goodwill contribution to Mohd Latip, a retired staff who is not well. He is now recuperating at home.
(Mohd Latip receiving the goodwill contribution. It was at Mohd Latip's home. L-R: Mohd Latip's son, exco member Raman, the recipient and Jeffrey.)


·        * Token goodwill contribution to Chuah Tong Peng, an agency leader who is now physically infirm. The President and few members from Kuala Lumpur traveled to Taiping to visit and present him the token.
(Chuah Tong Peng receiving the token contribution from Jeffrey, witnessed by other members.)


·        * Token goodwill contribution to retired staff Jack Lee who suffered a terminal illness. Jack subsequently passed away after being hospitalised for a long period. Many members attended the wake and the last rites. The club assisted the family members on the insurance claims.
(Presenting the token contribution to Jack Lee who was hospitalised in University Hospital.)


·         * Facebook created for the club most recently by new executive committee member Tan Tiam Lai. This serves as the new platform for members to touch base among themselves.

The total number of existing membership to-date is close to 600. By virtue of this figure, no one will deny that AIA is a company that has honed long serving loyal manpower - both in the staff and agency sides - contributing at least 30 years’ service. Pearl Club, with the support of the company, aptly paves the platform for them to cherish their happy nostalgic moments in the company.

May I, the scribe of this article and a fellow member, say KUDOS to Pearl Club. May I call upon all members to render full support to the current committee in the forward drive with endeavours portraying the image of a filial extended family of AIA! 

(Exco members Raman and Amin helped to serve lunch to members upon arrival at Johor Baru. To them, members came first........service above self.)
(Array of enticing chocolates waiting for us to buy........visit to a popular chocolate producing outlet.)
                                      (Intan: I love chocolates......I can't resist, so I bought.)
(They seemed very happy after the visit to the chocolate outlet. L-R: Amin Wahab, Choo chan Fatt, Dr, Michael Chong, Rena Yeoh, Mrs. Sukdev, Sukdev Singh. Note:Sukdev almost sacrificed his life when he went to investigate the militant Japanese Red Army siege of the AIA Building in 1975. He was shot at by the terrorists and one of his eyes was injured.)
(Registering for the AGM. Rose Chin handing out door gifts.Everybody got AIA T-shirt and towel.)
                                           (One for the album before dinner was served.)
(Happy ladies.......happy for having served AIA more than 30 years.Happy to be in Pearl Club)
                             (Dr. Michael Chong and his magic show. Magic is his avid hobby.)
                                             (Demonstrating his musical talents.........Kit.)
                   (Andrew Chen: Take a snapshot of me first before I play my repertoire of oldies.)
                                                   (At the Merlion Park, Singapore.)
                                                  (The Universal Studios, Singapore.)
(The Premium Outlet in Johor.....and below, Jeffrey was happy with the branded good he bought.)
(Ceramic ware available in a wholesale outlet in Air Itam. Visit on the way back to Kuala Lumpur.)
(Eagerly waiting for lunch.......in a restaurant in Yong Peng, on the way back to Kuala Lumpur.)








MY EXHILARATING & MEMORABLE HOLIDAY IN YUNNAN - PART 3



Foreword:This is the continuation of the two earlier postings. Please refer to Part 1 and Part 2 first in order to grasp a better overview of the flow of my group's travel itinerary to Yunnan. Here are more photos and captions............

* Still around Lijiang side:
( The glittering silverware specimens in Xinhua Village.)
(Flowers of plants grown from the bed of this lake in Xinhua.)

*Shangrila side:
(The holy Songzanlin Lamasery - home to different hierarchies of Buddhist monks.)
            (Boat ride in Pudacuo National Park to get a good overall view of the landscape.)
(Two scenes........environment and atmosphere exuding tranquility and serenity....captured during the boat ride.)

*FINALLLY.....FOOD!
(The most popular Kunming noodle...literally translated into English, the ingredients served in this big bowl is called "cross the bridge rice noodle". I savoured this very much....hot appetising soup and fresh ingredients. Local folklore has it that.......once upon a time, there was a scholar aspiring to be a high court officer. He would cross the bridge from his home to the other side of the river to study in peace in preparation for the arduous qualifying exam. However, he still failed to pass after a few attempts. One day, his wife cooked for him a bowl of noodles together with special ingredients as lunch to pep up his mental and physical energy. Immediately in the next exam attempt, he scored good grade. He then dedicated his success to his wife and called her recipe as "cross the bridge rice noodle".)
                                  (Hot pot cuisine....or what Malaysians call "steamboat".)
(Common for restaurants to serve above 10 varieties. This was captured before a few more came out)
                                         (Roast suckling piglets sold at a pedestrian street.)
The family home in a village in Linjiang of our private guide, Luke. He invited us for lunch, specially cooked by his mother.)
                                              (Home-cooked style..........looked simple but tasty.)

In Summing Up
Yunnan offers flair for insights into varied traditional cultural practices and sightseeing. Note: Fitness and the ability of acclimatizing to thinner oxygen at high altitudes, especially the Jade Dragon Snow Mountain, will be required to fully enjoy a holiday. "Altitude sickness" is common to those who are not so fit. We had standby oxygen cans for our use when any of group members experienced giddiness or breathlessness. We had also been advised in advance to bring sufficient thick winter clothing for the visit to the snow mountain to avoid frost bite. Yes, the trip was a bit physically taxing but exhilarating and memorable to me. All in, I spent RMB6,600 (equivalent to RM3,500), inclusive of some "light" shopping. I do not hesitate to recommend our private guide, Luke, to friends who may have Yunnan in mind for holiday. His contact number: 86-13708432280.

The End.......











MY EXHILARATING & MEMORABLE HOLIDAY IN YUNNAN - PART 2




(Foreword: This is the continuation of the immediate last posting, i.e. Part 1. Please read and view Part 1 first so as to get a better sequential overview of my group's itinerary between Kunming at one end and Shangrila at the other end, with Lijiang in between, in our visit to Yunnan Province, China.)

*Still in Lijiang side:
(We arrived near the foot of Jade Dragon Snow Mountain - ready to go up by cable car.)
                            (Long queue at the cable car station just to go up in the morning.)
(View from the cable car I was in......also capturing another car descending from opposite direction)
                (Brrr, very cold with strong wind.....-8 degree....at 4,500 m. The highest base is 5,500 m.                                         Not many visitors were seen venturing up further up by foot.)
                        (Last shot of Min Tet for the album......before leaving the mountain area.)
                                     (One of the scenic spots in the park near the mountain.)
    ("Impression of Lijiang" show in the outdoor theatre with the real mountain as the backdrop)                      

                                               (An upper reach of the Yangtze River
                    ( Male toilet with a view. The toilet cubicles are on the right - with red curtains.)
(
                                  (The first bend of the Yangtze River in the upper reaches.)
(The Tiger Leaping Gorge......halfway before reaching Shangrila city. The outcrop in the centre of this snapshot (right side of the bridge) resembles the head of a roaring tiger.)
                                   (Do you see the statue of a tiger in the centre?)
              (A closer view of the gorge at lower ground.........with a "welcome" tiger statue.)
(Heavens! Walking down to the lower base of the gorge was without much sweat for senior citizens. But climbing up 500 steps to leave the base..........was really physically taxing to us. We gasped for air and had to take rest breaks a few times before reaching the top. More challenging than climbing the steps of Batu Caves in Kuala Lumpur?.......I thought it was so. Bear in mind oxygen in higher altitudes is thinner, which could cause breathlessness unless one is physically fit.)
(Visitors can opt to be carried up and down by very fit human bearers.....pay a fee of course.)
                                                     (A landmark in the Jade Water Village.)
                                         
                         (It's Spring in March.......so flowers started to bloom in Jade Water Village.)
)
        (Tibetan Mastiff, popularly known as "lion dog" - also an attraction to me. This was the first time I saw the world's most expensive dog......said to be able to fetch as high as RMB1 million.)
                                                                (Yaks in close range.)
                             (Shuhe Ancient Town - "must see" which tourists should not miss.)
                                                           (The 500-year-old bridge.)
                                   (Part of the bridge with solid cut-out stones as the pavement.)
(One for Buck Kooi's album.....this very old resident of the ancient town said she was 100 years old.)
(An old refurbished country home converted into a lodging house....with a vegetable plot attended by some local farmers. The village environment attracts tourists who like countryside charm.)

(Another two old lodging houses
among the several ones to suit the
liking of tourists.)
(The people of Yunnan seem to like pet dogs which are huge in size, like this one shown above and the one shown just below. Can you tell which pedigree or breed?)



                                          (The ancient town has scenic spots like this too.)
(The modern side of the ancient town.......a cozy up-market cafe beside the river in rustic atmosphere.)

Note: More photos and captions in Part 3 coming up after this.
                                        





                                           






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