REFLECTIVE QUOTES ON MANAGEMENT/LEADERSHIP
PHILOSOPHIES
I say “hi” to all who are either holding senior positions or
now aspiring to be one soon.
It has been quite a while since I last shared views relating
to management philosophies. I hope my
sharing this time may render valid points for you to reflect and relate to your
own work situation.
Here goes………..
Quote:
DELEGATION without
DISCRETION is in fact RELEGATION. Relegation without DISCERNMENT leads to
ABDICATION, which is ultimately caused by mass INSUBORDINATION, because of
MIS-COORDINATION and MIS-DIRECTION.
Elaboration:
Delegation in management is necessary – in fact inevitable,
for no manager can practically manage all functions under his jurisdiction,
regardless of the span of control. However, beware! Do not delegate away your
responsibility and accountability. Empowering subordinates does not mean
delegating your entire authority to them. Indiscriminate delegation can erode
the usefulness of your role. Make sure you delegate the right responsibilities
to the right people, and in the right way, otherwise the end result may likely
turn out catastrophic to you and your jurisdictional territory.
“Armchair critic” managers – those who prefer to give
comments and directives as expression of authority without any hands-on
involvement in handling issues – do not deploy discretion when they delegate
implementation of tasks. Bureaucrats are in this group. They frequently call
for meetings, give some general instructions, and then totally leave to others
to implement. I knew managers who were never keen to pick up any technical
aspects of functional scopes under their jurisdiction, so they had to totally
rely on second liners for decision making and implementation. Even when they
gave advice superficially, they would be shooting blanks. They were unable to
assess how efficacious their second liners performed on their behalf.
Predictably, the overall performance of their jurisdictional territory turned
out pathetic.
Whole scale delegation equates to handing over the entire
authority on a function to a delegate. This can be disastrous. A manager who
relegates (gives away) his role to other personnel will become redundant. He
will not be able to command respect from subordinates. Once he loses control
over his subordinates – which is like them revolting against him – he will
ultimately be replaced by someone else.
Quote:
An effective leader is
one who knows to delegate appropriately to his second liners but at the same
time finds ways to assess the true feelings of the grassroots from time to
time.
Elaboration:
Again, I say delegation is necessary. To delegate or not to
delegate – that is not the question. What to delegate, when to delegate, whom
to delegate to – these are the right questions. In short prudence in delegating
is the master key.
Prudent "bosses" do not presume it is forever blue skies
although he feels he has delegated the right responsibilities to the right
people at the right situations. While placing trust on his delegates, he will
still monitor the impact levels on his entire team by securing feedback from
the grassroots. When necessary, he will intercede to issue new directives to
his delegates. He wants to ensure the performance of each delegate meets his
expectations. He still expresses control over his jurisdiction. He has never
relegated his authority or role to someone else.
A profound manager knows that a wholesome picture of his
realm can only materialise if team members at large, regardless of position or
rank, are treading towards the same destination selected by him but delegated
to his second liners for implementation. He knows he must periodically get a
correct feel of how well his overall team progresses in the simultaneous move
to the destination at each periodic checkpoint whilst being led by his delegates.
He also wants to ensure various segments of his overall team reach the
destination at the designated timeline. To gauge the progress at each
checkpoint, he needs inputs from the grassroots. He needs to recognise the ad
hoc hurdles that have cropped up halfway so that appropriate mitigating
measures can be taken promptly.
A profound manager effectively delegates to second liners
who are capable of implementing his directions on his behalf, yet he
demonstrates by actions that he is still in firm command continually by keeping
tabs now and then.
Quote:
To grasp what your
team really thinks about your management style, you must have techniques to
elicit what’s real but unsaid, plus what’s said behind you, and not just what’s
said upfront to you. First thing first, you must be open-minded enough to
accept candid comments, and you must be open-minded enough to amend your
personal style where necessary.
Elaboration:
Getting feedback from subordinates is easy. Getting frank
and true feedback is a challenge. Your subordinates will not readily tell
unfavourable facts about you for fear of reprisal.
The ability to extricate real inputs about your leadership
requires strong “people knowledge” and
“people communication” experience, i.e. interpersonal interaction flair.
A vital ingredient is sincerity. Unless your team members sense your genuine
sincerity in appreciating candid feedback, you will never be able to receive
the true picture what they perceive of you. Approachability and humility are
two other characteristics which enable you to effectively touch base with your
subordinates.
Effective communication skills play an important part in paving
for responsive interpersonal interactions. Effective communication is not
merely measured by your aesthetic eloquence or oratorical capability, but more
so how well you can relate and connect with your people. It necessitates you to
extend your reach-out to them, including the grassroots. Key words: Relate;
Connect.
The End…….
A GOOD EXAMPLE OF WHAT’S FINANCIAL MANAGEMENT…………..IN JOVIAL
VEIN
Sometime ago, I picked up a short passage from a source
(unable to remember the origin) about Financial Management. Although it was
presented in a humorous manner, yet I felt the elaboration used by the source
was an impressive approach for conveying the definition. Here it is below.
Quote:
Financial Management
is the science of leveraging on the money you have to get much more benefits
than what you can normally buy.
Elaboration (with humour):
In a corrupt-prone country, a penniless jobless man who was
asking for alms got a $100 note from a tourist. Immediately he went to the
exclusive penthouse restaurant in the country’s tallest tower, ordered
exquisite dinner with wine worth $1,000. After asking for the bill, he told the
restaurant manager he had no money. The restaurant handed him to a policeman.
He gave the $100 note to the policeman who then let him go scot-free. Well,
that’s leveraging on money! That’s innovative financial management!
Cheers!
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